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When you purchase digital product/s from us, you have a complimentary 14-day trial membership. This membership allows you to access exclusive content and benefits for a limited period, free of charge.
It's important to note that the checkbox for agreeing to our terms of service, which includes the complimentary 14-day trial membership, is not automatically checked. This requires a human intervention to check/tick it.
If you do not wish to continue with the membership, it is your responsibility to cancel it before the trial ends to avoid any charges. Once the trial period ends, the membership will automatically renew, and the membership fee will be charged to your account.
We are unable to refund subscription charges once they have been processed. However, you can cancel your membership at any time by contacting our customer support team. We are here to assist you with any questions or concerns you may have regarding your membership or subscription charges.
We appreciate your understanding and thank you for being a valued customer.
WE'RE HERE TO HELP!
Submit a ticket here if you require further assistance. We will respond within 48 hours.