The downloaded file is corrupted

If you have downloaded a digital product/s from our online shop and the file appears to be corrupted, please follow these steps:

• Re-download the File: Sometimes, a corrupted download can be resolved by re-downloading the file. Please try downloading the digital product/s again from the original download link provided in your email.
• Check Your Device: Ensure that your device has enough storage space to download the file and that there are no issues with your device's storage or file system.
• Try a Different Device: If possible, try downloading the digital product/s on a different device to see if the issue persists.
• Update Your Software: Ensure that you have the latest software updates for your device and any relevant applications.

WE'RE HERE TO HELP!

Submit a ticket here if you require further assistance. We will respond within 48 hours.